How To Use The FAQ

#1 Check that the courier has been enabled under the correct retail.
#2 Check that all details have been filled in under ecommerce Settings where necessary.
#3 Check that website info has been filled in, in the page manager
#4 Check that weights and dimensions are enabled, and that all products have weights and dimensions added
#5 Check that all shipping details have been entered correctly on the front end on stage 2 of cart checkout

COURIER GUY ONLY

#6 Check that the site has an SSL, courier guy does not support sites that do not use an SSL.
#7 Check That the products added to cart can fit into parcel sizes specified under ecommerce settings.
#8 If the client ships in their own parcels unsure the "ship in own packaging" option has been enabled on each relevant product